HOW LONG WILL THE HAIR LAST?

Our hair is 100% raw and can last between 3-5 years with proper care. However, the lifespan of the hair depends on how well it is taken care of. It's important to treat the hair as if it were your own. Raw hair is the highest quality, Our hair is so top of the line that, when taken care of properly, it will last a lifetime.

WHY MY HAIR IS SHEDDING?

It's normal for natural hair to shed minimally. Shedding is a natural process for hair. Following a consistent hair care routine can help keep shedding at minimum. choosing the right products with a good heat protection are also key to keeping your hair extensions healthy.

I ORDERED ONLINE BUT WANT TO CANCEL CAN I DO THAT?

WE ARE SORRY ONCE AN ORDER IS SUBMITTED IT MAY NOT BE CANCELED OR REFUNDED, WE ENCOURAGE CUSTOMERS TO THEIR ORDER DETAILS CAREFULLY BEFORE SUBMITTING THEIR ORDER.

DO YOU OFFER PICK UP HAIR SERVICES?

YES! WITH APPROVAL ONLY U MUST CONTACT ARTAVIA’S LUX BY Email In order to APPROVE THE SERVICE REQUESTED OR TAP LOCAL DELIVERY AT CHECKOUT.

HOW MANY BUNDLES I NEED TO ORDER?

• For lengths 14’’ - 20’’ inches I highly recommend ordering 3 bundles.

• For lengths 22’’- 26’’ I highly recommend ordering 4 bundles for a natural look and 28’’-30’’ 5 bundles for a fuller look.

WHY ARE SOME OF THE LACES AND BUNDLES SOLD OUT ON THE SITE?

We take pride in ensuring that all the hair used in our products is sourced ethically and is collected from healthy donors. To ensure that the highest standards of quality our teams takes their time in the tedious process of collecting the hair, washing it, wefting the hair into bundles, and ventilating the laces. Which will result in receiving the best of the best We encourage you to use our “NOTIFY ME WHEN AVAILABLE” under each product to be the first one to know when it is back in stock or sign up to become a lux babe